Labscape Maintenance Service Agreements

Mass Spectrometry

Maintenance Service Agreements

Service agreements

Bruker LabScape maintenance service agreements are a key component for maximizing the duty cycle and reliability of your instrument. This leads to a significant increase in productivity while having complete cost control and maximum planning security. These flexible service solutions suit your needs and budget and include following options:

  • Modern remote support and diagnostics
  • Regular instrument maintenance
  • Unlimited on-site repairs
  • Original parts and supplies
  • 专用现场培训
  • 有针对性的应用程序支持
  • State-of-the art compliance services
  • 全面的软件services



LabScape™ - bob电竞官方网站服务和生命周期支持手册

Choose one of the following LabScape Maintenance Service Agreements available for selected MS, LC, GC, and SPR instruments:

LabScape Connect- Affordable remote service model. A basic package with unlimited remote acces with experienced factory-trained service engineers.

实验室必需品- Ensure peak performance. A combination of remote support and routine annual maintenance helps you operate your instrument under its optimal conditions.

LabScape Access- 无限的现场维修。一种具有成本效益的解决方案,可通过无限制的现场维修访问(包括备件)进行不可预见的仪器故障和高优先级支持。

LabScape Complete- All the support you need. A comprehensive solution providing complete service coverage including spare and wear and tear parts which helps you avoid instrument failures, costly repairs, and down-time

LabScape完成48- 您需要在48小时内需要的所有支持。VIP软件包,包括在48小时内保证现场响应,以在问题影响您的业务之前解决问题。

概述

Remote Services LabScape
Connect
LabScape
Essential
LabScape
Access
LabScape
Complete
LabScape
完成48
远程监控*

Unlimited Priority Remote Support
Software services
Compass & Data Analysis SW Upgrades
Postprocessing SW Licenses & Upgrades** discount discount premium discount premium discount
升级后处理软件** 1券P.A 1券P.A
定期维护
定期维护Work and Parts
On-site Repair Services and Parts
Unlimited Repair Visits incl. Spare Parts
磨损零件更换 discount discount discount
Loaner Equipment*
Compliance Services
Operational Qualification / Perform. Validation 包括
On-site Response Service Level
On-site Response 3-5个工作日 3-5个工作日 2nd business day
额外的好处
易损零部件 discount discount discount premium discount premium discount
Operation Training or Applications Training discount discount discount premium discount premium discount

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